Website terms and conditions

The remsol.co.uk website (the “Site”) contains content which relates to the business and operations of Remsol Limited (“Remsol”). Unless otherwise stated, the content on the Site is owned by Remsol.

By using this Site, you are agreeing to be bound by the following terms and conditions.

The information on this Site is intended to furnish users with general information on matters that they may find to be of interest. While every effort has been made to offer current and accurate information, errors can occur. Furthermore, this Site may contain references to certain laws and regulations. Laws and regulations will change over time and should be interpreted only in light of particular circumstances.

REMSOL DISCLAIMS ALL LIABILITY AND RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT CONTAINED ON THIS SITE.

All content on the Site and all services provided through it are provided “as is”, with no guarantees of completeness, accuracy or timeliness, and without representations, warranties or other contractual terms of any kind, express or implied. Remsol does not represent or warrant that this Site, the various services provided through this Site, and / or any information, software or other material downloaded from this Site, will be accurate, current, uninterrupted, error-free, omission-free or free of viruses or other harmful components.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, REMSOL DISCLAIMS ALL LIABILITY TO YOU AND EVERYONE ELSE IN RESPECT OF THE CONTENT ON THIS SITE AND ALL SERVICES PROVIDED THROUGH IT, WHETHER UNDER ANY THEORY OF TORT, CONTRACT, WARRANTY, STRICT LIABILITY OR NEGLIGENCE OR OTHERWISE, AND WHETHER IN RESPECT OF DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, EVEN IF REMSOL WAS ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

The information presented on this Site should not be construed as legal or any other professional advice or service.

Linking

You may link to this Site provided that such link does not involve:

• unauthorized use of our logo;
• any false claim (actual or implied) of endorsement by, or other relationship with, Remsol;
• framing or embedding of any pages of our Site; or
• other infringement of our trademarks, copyright and/or other intellectual property rights.

Remsol does not bear any responsibility whatsoever for the content, accuracy or security of any websites that are linked (by way of hyperlink or otherwise) to this website.

Certain links on this Site lead to servers maintained by individuals or organizations over which Remsol has no control. Remsol makes no representations or warranties regarding the accuracy or any other aspect of the information located on such servers. A link to a third party’s website should not be construed as an endorsement by either Remsol or that third party of the other or its products and services.

Copyright Notice

Except where noted otherwise, all material on the Site is Copyright © Remsol Limited. All rights reserved. No part of the materials on this Site, including but not limited to the text, graphics and html code, may be reproduced or transmitted in any form, or by any means without Remsol’s written permission.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

A summary of our terms and conditions relating to all commercial training

1. Payment terms

Our standard payment terms is that payment is taken at booking unless otherwise stated. If payment by invoice has been previously agreed, the payment needs to be made 30 days from the date of invoice or prior to the course start date, whichever is sooner unless we specify otherwise elsewhere.

2. Credit terms

Our standard credit terms for account customers are 30 days from the date of invoice. Please contact us if you wish to set up a credit account.

3. Course bookings

Bookings may be made by email, via the Remsol website or other third party websites such as Eventbrite, or by letter or phone. Telephone bookings must be confirmed in writing upon request. Please quote purchase order numbers where applicable.

4. Transfers

Should circumstances mean that you need to transfer to another Remsol course, the following charges will apply, dependent on notice given:
• First transfer, made more than four weeks prior to the course start date – no charge
• Two to four weeks notice given – 25% of the course fee
• Less than two weeks notice given – 50% of the course fee.

All transfers must be taken within a period of six months from the original date.

5. Cancellations

Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:

• More than four weeks prior to the course start date – no charge
• Two to four weeks prior to the course – 50% of the course fee
• Less than two weeks prior to the course – full fee.

NB Cancellation must be made in writing and received by Remsol by the due date.

6. Non-attendance

If you do not attend a course, and you have not previously informed us, the full course fee remains payable.

7. Late arrivals/missed sessions

If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.

8. Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

9. VAT

All course fees are subject to the current rate of VAT (valid exemptions only).

10. Distance selling regulations 2000

We abide by the applicable elements of the Distance selling regulations 2000.

11. Guidelines for students and employers

It is the employer’s responsibility to ensure that students are free from any condition which would affect their capability to undertake their chosen course, and that they have the aptitude to cope with an intensive course of study. We welcome students with disabilities but it remains their employer’s responsibility to ensure that they are appropriately supported in their workplace.

Remsol would welcome in advance, for setup purposes, notification of any assistance that a student is likely to need during the running of the course.

12. Fair processing

All information that we hold concerning you will be held and processed by Remsol strictly in accordance with the provisions of the Data Protection Act 1998.

Such data will be used by the organisation to administer our relationship with you as a customer on our courses. We will not, without your consent, supply your name and addresses to any third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.

As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact us.