The road to hell is paved with good intentions, but it doesn’t need to be – just ask for help with your sustainability and CSR aspirations.
We all need help from time-to-time, and there’s no shame in asking for it – in fact, recognising that you need help is a sign of strength.
When it comes to embarking on a programme of improving your company’s environmental, social and governance (ESG) performance, it can quickly become overwhelming – especially if there are already lots of other initiatives going on at the same time: you’ll find it hard to get traction as everyone around you starts to suffer from “project fatigue.”
It pays to bring in outside expertise so that you don’t find yourself stuck in a rut, full of good intentions but making no forward progress toward achieving your sustainability and CSR goals.
A good consultant can assist you in planning your next move, gaining and mobilising support, answering questions and overcoming obstacles. They can also help keep you on track – never underestimate the value of an independent third-party holding you to account at regular intervals, it can really galvanise you into action.
We say ‘assist’ because, for it to work in the long-term, you and your colleagues have to make the necessary changes yourselves. You all have to own it, it’s no good employing a consultant and expecting them to do all the work for you; abdication of your responsibilities never results in success.
What makes a good consultant?
When you’re choosing a consultant to work with, what should you look for if you want to make sure you get best value? Here’s our checklist.
1. Adaptive and flexible. A good consultant can naturally adapt their approach to fit in with your culture and avoid friction. They’re able to blend their soft skills and technical knowledge to deliver results.
2. Great time managers. A good consultant will exhibit real discipline, ensuring that the work gets done in the quickest time possible.
3. Tenacious. A good consultant will keep on going no matter what, learning from setbacks and adapting so that they avoid them again in the future.
4. Self-assured but not egotistical. A good consultant knows their stuff and will exude an air of confidence that inspires confidence in you. But they will also leave their ego at the door.
5. Sociable creatures. A good consultant likes helping others to solve problems and will enjoy being part of your team.